A patient notices a smudge on the exam room light. The waiting room chair has a stain. The washroom soap dispenser is empty. These aren’t cleaning failures — they’re trust failures. In a medical or dental environment, cleanliness isn’t about appearance. It’s about safety, compliance, and whether your patients come back. We specialize in getting this right.
Medical and dental cleaning isn’t regular office cleaning with gloves on. It requires training in infection prevention and control, knowledge of Ontario health regulations, and attention to surfaces and areas that consumer cleaning crews skip entirely.
Clinical Areas:
Patient and Common Areas:
Compliance-Specific:
Healthcare cleaning services cover a wider range of facilities than most buyers expect, and the requirements shift substantially between them. A physiotherapy clinic, a diagnostic imaging centre, a dental practice, a long-term care residence and a specialist surgical suite all sit under the same heading and run on materially different protocols.
What they share is that the standard is set by your facility’s own infection prevention and control plan, not by the cleaning vendor. Our role is to execute the cleaning side of that plan — the products it specifies, the contact times it requires, the zoning and cross-contamination controls it defines, and the documentation your inspector expects to see. We’re not an IPAC auditor and we don’t replace your infection control lead.
Practically, that means three things get settled before the first visit: which disinfectants are approved for your facility and where each is used, how clinical and non-clinical zones are separated in the cleaning sequence, and what evidence of completion you need on file. All three go into the site brief, so a change of personnel doesn’t reset your compliance position.
Most clinics we onboard come from one of two situations: their current cleaner treats it like an office (it isn’t), or they’ve been doing it themselves after hours (not sustainable, not compliant).
Healthcare work is scoped separately. Clinical sites run on infection control protocols, PPE requirements and healthcare-specific chemical handling written into the brief — not the office cleaning scope.
We document everything. Cleaning logs, product SDS sheets, crew certifications — all available for your next public health inspection or accreditation review.
We understand urgency. A spill in a treatment room can’t wait until the evening cleaning crew arrives. We build response protocols into your service agreement for situations that need immediate attention.
After-hours cleaning is standard. Most clinics want us in after the last patient leaves and before the first appointment the next morning. Typical windows are 7-10 PM or 5-7 AM.
Frequency depends on patient volume:
Medical facility work is scoped against Ontario’s IPAC and PIDAC-IPC guidelines. This covers disinfection protocols, PPE use, cross-contamination prevention, and proper waste area handling.
Yes. All disinfectants used in medical facilities are DIN-registered with Health Canada and effective against common healthcare pathogens including MRSA, VRE, and C. difficile. SDS sheets are available on-site.
We can build mid-day touchpoint cleaning into your service agreement — high-touch surfaces, washrooms, and waiting area refreshes during business hours. Full clinical cleaning happens after hours.
Typically 20-30% more than standard office cleaning due to specialized products, trained crews, and compliance requirements. A 2,000 sq ft dental office cleaned 5x per week runs $1,200-1,800/month. Request a custom quote.
Yes. We clean operatories, sterilization areas (environmental surfaces, not instruments — that’s your autoclave), and patient-facing areas. We understand the difference between clinical and environmental cleaning in dental settings.
Tell us about your facility. We’ll build a cleaning plan around your schedule and compliance needs.